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BC 465: Negotiation and Conflict Management

Estimated Hours Per Week: 7

Overview

Learn the theory and implementation strategies of successful negotiation. This course will examine interpersonal communication and business management practices in which negotiation strategies help you manage difficult business situations and resolve intra-organizational conflict. By developing effective negotiation skills, you can increase your problem-solving and conflict-resolution abilities.

Learning Outcomes

Upon successful completion of this course, students will be able to:

  • Describe fundamental negotiation skills.
  • Develop negotiation strategies to effectively solve specific problems.
  • Analyze a conflict and implement an effective negotiation strategy.

ENROLLMENT
To enroll in this course, please complete the online application.

Required Texts
BC 465 texts are available from the JIU/MBS bookstore