Technology Requirements

If you have a basic computer setup with Internet access, chances are you won’t need any additional hardware or software to be an online learner at JIU.

Our courses are compatible with both PCs and Macs. Please refer to the following tables for our technology requirements:

PC Requirements

	Minimum:	Recommended:
Operating System	• Windows 98	• Windows XP
Processor	• 250 mHz Processor	• 400 mHz Processor (Pentium Processor Recommended)
RAM	• 64 MB of RAM	• 128 MB of RAM or above
Storage		• 4 GB or better
Monitor	• 15" VGA • High color (16 bit) • 800 X 600 Resolution	• 17" SVGA Monitor • True color (24 bit) • 1024 X 768 Resolution or better
Internet Connection	• 56K Modem	• Broadband
Browser (only 1 needed)	• Internet Explorer 5.5 Service Pack 2 • Firefox 1.0	• Internet Explorer 6.0 • Firefox 1.0.X
Browser (only 1 needed)	Note: Browser versions that are higher than the versions listed are not supported.
Software	Word Processor	MS Word 2000 or 2002
Plugins	• Adobe Acrobat Reader 6.0 or newer • Macromedia Flash Player 8.X • RealPlayer 10.X (Look for the link titled "Download Free RealPlayer") • WindowsMedia Player
Peripherals	• CD-ROM • Sound Card • Printer
Other	• Cookies must be allowed in your browser

Macintosh Users

	Minimum:	Recommended:
Operating System	• OS 9.X	• OS 10.X
Processor	• Power PC/G3 or above	• Power PC/G3 or above
RAM	• 64 MB of RAM	• 128 MB of RAM or above
Storage		• 4 GB or better
Monitor	• 15" VGA • Thousands of Colors • 800 X 600 Resolution	• 17" SVGA Monitor • Millions of Colors • 1024 X 768 Resolution or better
Internet Connection	• 56K Modem	• Broadband
Browser (only 1 needed)		• Firefox 1.0.X
Browser (only 1 needed)	Note: Browser versions that are higher than the versions listed are not supported.
Software	• Word Processor	• MS Word 2001 or 2004
Plugins	• Adobe Acrobat Reader 6.0 or newer • Macromedia Flash Player 8.X • RealPlayer 10.X (Look for the link titled "Download Free RealPlayer") • WindowsMedia Player
Peripherals	• CD-ROM • Sound Card • Printer
Other	• Cookies must be allowed in your browser

Technical Requirements – Doctorate

Internet Access

The Doctorate Program will utilize technologies that require Broadband Internet access (DSL, Cable, Satellite, etc). If you are currently using a dial-up system, you will need to look into upgrading to a broadband connection. Contact your local Internet Service Provider for installation. Please note that installation can take several weeks.

Hardware Requirements:

USB 2.0 port

Minimum System and Operating Requirements:

Microsoft Windows XP, Service Pak 2
MAC OS X Version 10.4.9
1.5 ghz Intel, PowerPC or equivalent processor
500 MB of RAM

Software Requirement

Microsoft office 2003 (for PC) or Microsoft Office 2004 (for MAC)
Additional software will need to be purchased upon acceptance into the program

JIU Browser Checker

An easy way to check your browser and plugins is to use the JIU Browser Checker, an application that will automatically check to determine whether your browser and plugins meet the requirements for JIU courses.

Additional Requirements

Certain courses have additional software or hardware requirements. Specific information may be found on the individual course page within the “Requirements” section.

Technical Support

Technical Support is available 24 hours a day, 7 days a week through our partner, Embanet, an industry leader in providing 24/7/365 live technical support. To access tech support, click here.